Solved by verified expert:I have to write a paper about Functional and Non Functional Requirements of a new system, for a Case Study. This assignment is based on 2 previously written stages.
cic_stage_1.docx
stage_2___business_analysis_and_systems_recommendation.docx
stage_3___business_analysis_and_systems_recommendation.docx
functional_and_non_functional_requirements.docx
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Introduction
Begin your report with a clear, concise, well organized introduction to explain why you are writing and
what is to come. This should briefly set the context for CIC – business purpose, environment, and
current challenges related to hiring. Then specifically provide what is to come in the full report (not just
Stage 1). Keep your audience in mind – this is an internal report for the CIO of CIC. Provide an
introduction in one paragraph that engages the reader’s interest in continuing to read this report.
I.
Strategic Use of Technology
A.
Organizational Strategy – Briefly describe the organizational strategy using the Business
Strategy statement and information from the Case Study, and explain how a new hiring system
would support that strategy. (Use two to three strong sentences that explain how the system
would support the strategy and justify your position with specifics from the Case Study.)
B.
Competitive Advantage – Explain how and why CIC can use the new hiring system to
increase its competitive advantage. Your explanation should demonstrate your understanding
of what competitive advantage is as well as how improving the hiring process will help achieve
CIC’s competitive advantage. Include how CIC can use the type of data/information that will be
in the hiring system for strategic advantage. (Paragraph of 2-3 sentences)
C.
Strategic Objectives- Review the four Strategic Goals in the Strategic Plan section of the
CIC Case Study. The CIO has asked you to come up with an example of an objective to meet
each goal and explain how a new hiring system would help achieve that objective. As you can
see from the example provided in the table below, an objective is a statement that is clear (not
vague) and is something that can be measured or evaluated to determine whether it has been
met or not. First, insert an introductory opening sentence for this table. Then, for each of the
rows listed below, complete the table with the requested information. (Provide an introductory
sentence and copy the table. Create an Objective for each of the 3 remaining Goals and explain
using 2-3 sentences for each.)
Strategic Goal
Objective
Explanation
(from case study)
Increase CIC Business
Development by winning new
contracts in the areas of IT
Consulting
Build a cadre of consultants
internationally to provide
remote research and analysis
support to CIC’s onsite teams in
the U. S.
(clear, measurable and time-bound)
(2-3 sentences)
Increase international recruiting efforts
and employ 5 research analysts in the next
12 months.
The new hiring system would
allow applicants from around the
world to apply online, increasing
the number of international
applicants. It would enable the
recruiters to carefully monitor
the applications for these
positions, identify the necessary
research and analysis skills
needed, and screen resumes for
these key skills. Recruiters
could quickly view the number of
applicants and identify when
additional recruiting efforts are
needed to meet the objective.
EXAMPLE PROVIDED
Continue to increase CIC’s ability
to quickly provide high quality
consultants to awarded
contracts to best serve the
clients’ needs
Increase CIC’s competitive
advantage in the IT consulting
marketplace by increasing its
reputation for having IT
consultants who are highly
skilled in leading edge
technologies and innovative
solutions for its clients
Stage 2: Process Analysis
Before you begin work on this assignment, be sure you have read the Case Study and reviewed the
feedback received on your Stage 1 assignment.
Overview
As the business analyst in the CIO’s department of Chesapeake IT Consulting (CIC), your next task in
working towards an IT solution to improve the hiring process at CIC is to conduct a process analysis. This
will identify how the current manual process is working and what improvements could be made to the
process that would be supported by a technology solution.
Assignment – BA&SR Section II – Process Analysis
The first step is to incorporate the feedback you received on your Stage 1 assignment, making any
needed corrections or adjustments. Part of the grading criteria for Stage 4 submission includes
addressing previous feedback to improve the final report. For this assignment, you will add Section II of
the Business Analysis and System Recommendation (BA&SR) Report by conducting an analysis of the
current hiring process and presenting information on expected business improvements. This analysis
lays the ground work for Section III – Requirements of the BA&SR Report (Stage 3 assignment) which
will identify CIC’s requirements for a system.
Using the case study, assignment instructions, Course Content readings, and external resources, develop
your Section II: Process Analysis. The case study tells you that the executives and employees at CIC
have identified a need for an effective and efficient hiring system. As you review the case study, use
the assignment instructions to take notes to assist in your analysis. As the stakeholders provide their
needs and expectations to improve the process, identify steps that could be improved with the
support of a hiring system. Also look for examples of issues and problems that can be improved with
a technology solution.
Use the outline format, headings and tables provided and follow all formatting instructions below.
Begin with your Section I (Stage 1 assignment), making changes based on feedback you received and add
Section II. Apply specific information from the case study to address each area.
II.
Process Analysis
A.
Hiring Process:
Part 1 – To understand what the new hiring system needs to do for CIC, you will first analyze the
current hiring process (often referred to as the “as-is process”). The stakeholder interviews in
the CIC Case Study provide some needed information about how the process is currently
conducted, but you may need to make some additional logical assumptions. You will need to
combine the steps that each interviewee discusses and organize them into a logical sequence
showing the high-level start to finish process. First, insert an introductory opening sentence for
this section that addresses both Part 1 and Part 2 below. Then, insert into the table the steps
that are missing and enter the position title of the person who would perform each step. The
beginning and ending steps have been provided for you and should remain in your table. Each
Stage 2: Process Analysis 11/9/2017 v.3
1
process step should be concise and include an action verb. (Provide an introductory sentence
and copy the table and insert information within.)
Part 2 – The overall hiring process has several steps which you listed for Part 1 above. For each
of the steps listed, complete the To-Be Process column in the table describing how this part of
the process will be supported by the technology solution to improve the hiring process. Then
complete the Business Benefits of the Improved Process column by explaining how this part of
the process can contribute to the overall business strategy – think at a higher level than the
specific process step. For each step, identify the result of using the system, as shown in the two
examples. While it is important the system will speed up each step of the process, think about
how CIC or the responsible employees would benefit from using an automated system to
perform that step.
The first row and last rows have been completed for you as an example and must be retained and not
revised. Insert logical steps that would sequentially fall between #1 and #12.
CIC Hiring Process
As-Is Process
Responsible CIC
Position
(Part 1)
(Part 1)
1. Recruiter receives application
from job hunter via Postal
Service Mail.
Recruiter
To-Be Process – How
the System Will
Support the New
Process
(Part 2)
Business Benefits of
Improved Process
(Part 2)
Receive application via online submission through CIC
Employment Website and
store in applicant database.
More efficient
submission process
decreases time needed
to receive and begin
processing applications.
This will present a
positive image to
potential employees and
help CIC compete for top
IT talent.
Prepares job offer letter by
selecting information needed
for specific candidate; system
completes the template with
stored information, and Ted
More efficient offer
process presents positive
image to applicants and
decreases time needed to
prepare offer letter, and
EXAMPLE PROVIDED –
Retain as #1
2.
3.
4.
5.
6.
7.
8.
9.
10.
11
12. Ted prepares offer letter
based on information from
recruiter and puts in the mail to
the chosen candidate.
Administrative Assistant
Stage 2: Process Analysis 11/9/2017 v.3
2
EXAMPLE PROVIDED – Retain as
#12.
reviews and emails to
candidate.
enable CIC to hire in
advance of the
competition.
B.
Expected Improvements – As noted in the case study, there are a lot of manual
processes, overwhelming paperwork, difficulty scheduling interviews, etc. A technology solution
can address many of these issues. For each of the areas listed in the table below, provide
examples of issues from the case study and how a technology solution could be used to improve
these areas. Issues and improvements should be addressed in 1-2 clear, complete sentences
with information incorporated from the case study. The first one is provided as an example.
(Provide an introductory sentence and copy the table and insert information within.)
Area
Collaboration:
EXAMPLE PROVIDED:
Current Issues
Improvements
(from the Case Study)
The Hiring Manager states that he isn’t
as responsive to HR as he could be as
recruiting is only one of the many areas
he is responsible for. Therefore, he
depends on Recruiters to stay on top of
the recruiting process.
(due to use of technology)
An efficient system with all information
in one place, easily accessible and
updated in real time could make his
recruiting job easier; and he could
devote time to effectively working
collaboratively and proactively with HR
on his staffing needs.
Communications: Explain how a hiring
system could improve internal and
external communications
Workflow: Explain how a hiring system
could improve the CIC hiring process by
providing a consistent structure for
each participant to perform his/her
part in the hiring process.
Relationships: Explain how
implementing an enterprise hiring
system could foster stronger
relationships with applicants/potential
employees.
Formatting Your Assignment
Consider your audience – you are writing in the role of a CIC business analyst and your audience is CIC
and your boss, the CIO. Don’t discuss CIC as if the reader has no knowledge of the organization. Use
third person consistently throughout the report. In third person, the writer avoids the pronouns I, we,
my, and ours. The third person is used to make the writing more objective by taking the individual, the
“self,” out of the writing. This method is very helpful for effective business writing, a form in which facts,
not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as
unbiased and thus more informed.
•
•
•
In Stage 2, you are preparing the second part of a 4-stage report. Use the structure, headings, and
outline format provided here for your report.
Begin with Section I, revised according to any feedback received and add to it Section II.
Write a short concise paper: Use the recommendations provided in each area for length of
response. It’s important to value quality over quantity. Section II should not exceed 3 pages.
Stage 2: Process Analysis 11/9/2017 v.3
3
•
•
•
•
•
•
•
•
•
•
Content areas should be double spaced; table entries should be single-spaced.
To copy a table: Move your cursor to the table, then click on the small box that appears at the
upper left corner of the table to highlight the table; right click and COPY the table; put the cursor in
your paper where you want the table and right click and PASTE the table.
Ensure that each of the tables is preceded by an introductory sentence that explains what is
contained in the table, so the reader understands why the table has been included.
Continue to use the title page created in Stage 1 that includes: The company name, title of report,
your name, Course and Section # and date of this submission.
Use at least two resources with APA formatted citation and reference for this Stage 2 assignment.
Use at least one external reference and one from the course content. Course content should be
from the class reading content, not the assignment instructions or case study itself.
Add the references required for this assignment to the Reference Page. Additional research in next
stages will be added to this as you build the report. The final document should contain all
references from all stages appropriately formatted and alphabetized.
Running headers are not required for this report.
Compare your work to the Grading Rubric below to be sure you have met content and quality
criteria.
Submit your paper as a Word document, or a document that can be read in Word. Keep tables in
Word format – do not paste in graphics.
Your submission should include your last name first in the filename: Lastname_firstname_Stage_2
GRADING RUBRIC:
Criteria
As-Is Process
Analysis
Analysis describes
the hiring process
in terms of CIC
requirements.
To-Be Process
Analysis
Analysis describes
how the system
will support the
new hiring
process
90-100%
80-89%
70-79%
60-69%
< 60%
Far Above Standards
Above Standards
Meets Standards
Below Standards
18-20 Points
16-17 Points
14-15 Points
12-13 Points
Well Below
Standards
0-11 Points
10 steps are mostly
in sequence and
logical; individual
identified; related
to the Case Study.
Fewer than 10
steps and/or
individuals not
identified and/or is
not related to the
Case Study, and/or
contains
significant
incorrect
information.
12-13 Points
Not included, is
extremely
incomplete, or is
not related to
the Case Study.
Fewer than 10 ToBe Process steps
and/or
explanations are
provided; and/or
contains
significant
incorrect
information.
Not included, is
extremely
incomplete, or is
not related to
the Case Study.
10 steps in logical
sequence and
individual
appropriately
identified; clearly
derived from the
Case Study, and
demonstrates
sophisticated
analysis.
18-20 Points
10 steps in
sequence with
logical individual
identified; derived
from the Case
Study, and
demonstrates
effective analysis.
16-17 Points
14-15 Points
To-Be Process step
clearly relates to
corresponding As-Is
Process step and
fully explains how
the system will
support it;
demonstrates
sophisticated
analysis.
To-Be Process step
relates to
corresponding As-Is
Process step and
explains how the
system will support
it; demonstrates
effective analysis.
To-Be Process step
provided for each
As-Is Process step
and an explanation
is provided for each.
Stage 2: Process Analysis 11/9/2017 v.3
Possible
Points
20
0-11 Points
20
4
Business Benefits
of Improved
Process
Explains how
each step in the
process can
contribute to the
overall business
strategy
Expected
Improvements
Issues from case
study and
improvements
due to technology
in areas of
Communication,
Structure, and
Relationships
Research
Two or more
sources--one
source from
within the IFSM
300 course
content and one
external (other
than the course
materials)
Format
Uses outline
format provided;
includes Title
Page and
Reference Page
18-20 Points
16-17 Points
14-15 Points
12-13 Points
0-11 Points
Improvements for all
10 process steps are
fully explained;
demonstrates
sophisticated
analysis.
Improvements for
all 10 process steps
are explained;
demonstrates
effective analysis.
Improvements for
all 10 process steps
are included.
Improvements for
fewer than 10
process steps are
provided; and/or
contains
significant
incorrect
information.
Not included, is
extremely
incomplete, or is
not related to
the Case Study.
18-20 Points
16-17 Points
14-15 Points
12-13 Points
0-11 Points
Issues and
improvements for
fewer than 3 areas
are provided;
and/or contains
significant
incorrect
information.
Not included, is
extremely
incomplete, or is
not related to
the Case Study.
Issues and
improvements for all
3 areas are fully
explained;
demonstrates
sophisticated
analysis.
Issues and
improvements for
all 3 areas are
explained;
demonstrates
effective analysis.
Issues and
improvements for
all 3 areas are
provided.
9-10 Points
8.5 Points
7.5 Points
6.5 Points
0-5 Points
Required resources
are incorporated and
used effectively.
Sources used are
relevant and timely
and contribute
strongly to the
analysis. References
are appropriately
incorporated and
cited using APA style.
9-10 Points
At least two sources
are incorporated
and are relevant
and somewhat
support the
analysis. References
are appropriately
incorporated and
cited using APA
style.
Only one resource is
used and properly
incorporated
and/or reference(s)
lack correct APA
style.
A source may be
used, but is not
properly
incorporated or
used, and/or is not
effective or
appropriate;
and/or does not
follow APA style
for references and
citations.
No course
content or
external
research
incorporated; or
reference listed
is not cited
within the text.
8.5 Points
7.5 Points
6.5 Points
0-5 Points
Well organized and
easy to read. Very
few or no errors in
sentence structure,
grammar, and
spelling; doublespaced, written in
third person and
presented in a
professional format.
Effective
organization; has
few errors in
sentence structure,
grammar, and
spelling; doublespaced, written in
third person and
presented in a
professional format.
Some organization;
may have some
errors in sentence
structure, grammar
and spelling. Report
is double spaced
and written in third
person.
Not well
organized, and/or
contains several
grammar and/or
spelling errors;
and/or is not
double-spaced and
written in third
person.
Extremely
poorly written,
has many
grammar and/or
spelling errors,
or does not
convey the
information.
20
20
10
10
TOTAL Points
Possible
Stage 2: Process Analysis 11/9/2017 v.3
100
5
Stage 3: Requirements
Before you begin work on this assignment, be sure you have read the Case Study and reviewed the
feedback received on your Stage 2 assignment.
Overview
As the business analyst in the CIO's department of Chesapeake IT Consulting (CIC), your next task in
developing your Business Analysis and System Recommendation (BA&SR) Report is to develop a set of
requirements for the hiring system.
Assignment – BA&SR Section III – Requirements
The first step is to incorporate the feedback you received on your Stage 2 assignment, making any
needed corrections or adjustments. (If you have not incorporated the feedback from your Stage 1
assignment, you should do so prior to submitting Stage 3.) Part of the grading criteria for Stage 4
submission includes addressing previous feedback to improve the final report. For this assignment, you
will add Section III of the Business Analysis and System Recommendation (BA&SR) Report by identifying
requirements for the new hiring system. This analysis leads into Section IV – System Recommendation of
the BA&SR (Stage 4 assignment) that will analyze a proposed IT solution to ensure it meets CIC's
organizational strategy and fulfill its operational needs.
Using the case study, assignment instructions, Course Content readings, and external resources, develop
your Section III: Requirements. The case study tells you that the executives and employees at
Chesapeake IT Consultants (CIC) have identified a need for an effective and efficient hiring system. As
you review the case study, use the assignment instructions to take notes to assist in your analysis. In
particular, look for information in the interviews to provide stakeholder interests and needs.
Use the outline format, headings and tables provided and follow all formatting instructions below.
III.
Req ...
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