Solved by verified expert:MOD 7-ASamuelsonCompetenciesDifferentiate behavioral traits and highly effective habits of successful operations managers.Distinguish the strategic actions that differentiate between successful domestic and international sourcing plans.Distinguish operational practices that will create an exceptional customer experience.Differentiate the key assessment metrics in achieving an operational project plan.Prioritize three quality measures used in operational design.Relate the seven key elements of designing a forecasting system.InstructionsYou have been promoted to the role of senior operations manager and
have been named by the VP of Operations to the organizational one-year
elite onboarding program for high-potentials called Emerging Leaders.As an Emerging Leader, you are expected, in fiscal Q1 and Q2, to
develop an operations manager toolkit/project guide for the new junior
operations managers you will source to this role in the next quarter.
The toolkit will be used by your newly hired junior operations managers
during the six-month onboarding process within your organization.Developing an onboarding program for new junior operations managers
is important because onboarding, according to the Society of Human
Resources Management (2016), “is the process by which new hires get
adjusted to the social and performance aspects of their jobs quickly and
smoothly, and learn the attitudes, knowledge, skills, and behaviors
required to function effectively within an organization (p. 1).”In addition, sourcing, vetting, background checking, interviewing,
and training a newly hired junior operations manager will cost your
organization approximately $6,300.00 (per candidate).Consequently, to assist your new junior operations managers in
learning, growing, and developing into your organizational culture, you
will need to provide them with the tools to succeed.What to SubmitYou are to develop an operations manager toolkit/project guide that
must be inclusive of the following components: a cover page, table of
contents, and a reference page supported by research from at least six
scholarly sources. This toolkit, although a written assignment, is very
different from you writing a traditional 10-page APA style paper, and is
representative of an authentic reference tool you would use in the
workplace to onboard a new junior operations manager. Both the reference
page and in-text citations must be in APA format.Your newly-hired junior operations manager will require support and
your assistance to be successful; therefore, you will need to develop an
operations manager toolkit/project guide which will include the
following components:An opening statement on the importance of operations manager leadership developmentA comparison statement on understanding the five organizational leadership stylesA description of a successful domestic and international sourcing plan and analysis statement A description outline of an exceptional customer experience program plan and analysis statementA description of at least four internal data collection measurement tools and analysis statementA description of at least three quality measures used in operational design and analysis statementA description of the seven key design elements of a forecasting system and analysis statementAn evaluation of the components of your operations manager toolkit/project guideResourcesSociety of Human Resource Management (2016). Onboarding New Employees. Retrieved from https://www.shrm.org/about/foundation/products/Pages/OnboardingEPG.aspx
