Solved by verified expert:To further your understanding and use of SPC in health services organizations, you have examined how to create variable control charts such as the c and u-charts. In order to ensure health care quality and positive outcomes in health services organizations, health care administration leaders likely utilize SPC to monitor, oversee, and alter processes in health care delivery.Review the resources that are specific to attribute control charts. You should focus on mimicking the development of c and u charts as demonstrated in the resources for this week.(3–4 pages)Using SPSS and Microsoft Word, complete problems 1 through 5 attached. Show allwork. Submit both your SPSS and Word files. References:Ross, T. K. (2014). Health care quality management: Tools and applications. San Francisco, CA: Jossey-Bass.
Chapter 8, “Statistical Process Control for Monitoring Nonconformities” (pp. 301–332)U.S. Department of Commerce, National Institute of Standards and Technology. (2016). NIST/SEMATECH e-handbook of statistical methods. Retrieved from http://www.itl.nist.gov/div898/handbook
Chapter 6.3.3, “Attributes Control Charts”
copy_of_08chapproblems.xls
problems1to5.pdf
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Chapter 8 – Statistical Process Control for Non-Conformities
Problem 8.2 – Medical Records Errors
n=
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Errors
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Chapter 8 – Statistical Process Control for Non-Conformities
Problem 8.3 – Missed Oxygen Treatments
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Sample
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Chapter 8 – Statistical Process Control for Non-Conformities
Problem 8.4 – Call Light Use
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Call Lights
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Patients
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Chapter 8 – Statistical Process Control for Non-Conformities
Problem 8.5 – Patient Satisfaction
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Total
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c
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