Solved by verified expert:1. Model the following business process for handling down payments:The
process for handling down payments starts when a request for payment
has been approved. It involves entering the down payment request into
the system, the automatic subsequent payment, emission of the direct
invoice and the clearance of the vendor line items. The clearing of the
vendor line items can result in a debit or credit balance. In case of
debit balance, the arrears are processed, otherwise the remaining
balance is paid.2. Model the following business process for assessing credit risks:When
a new credit request is received, the risk is assessed. If the risk is
above a threshold, an advanced risk assessment needs to be carried out,
otherwise a simple risk assessment will suffice. Once the assessment has
been completed, the customer is notified with the result of the
assessment and meantime the disbursement is organized. For simplicity,
assume that the result of an assessment is always positive.3. Model the following business process. Use pools/lanes where needed:The
motor claim handling process starts when a customer submits a claim
with the relevant documentation. The notification department at the car
insurer checks the documents upon completeness and registers the claim.
Next, the Handling department picks up the claim and checks the
insurance. Then, an assessment is performed. If the assessment is
positive, auto repair garage is called to authorize the repairs and the
payment is scheduled (in this order). Otherwise, the claim is rejected.
In any case (whether the outcome is positive or negative), a letter is
sent to the customer and the process is considered to be complete.
