Solved by verified expert:Remote Deposit capture project Part 1: Project Integration ManagementRecently, several banks have started offering customers remote deposit capture. With this new service, customers do not have to physically go to banks or ATM machines to deposit checks anymore. Instead, they can send checks as a scanned image through an Internet portal provided by the bank. This technology can save banks and customers time and money making the transactions. Blue Bank is considering implementing this new service. To use it, costumers need a remote capture account with Blue Bank and a special scanner to get the necessary images to make the electronic deposit. Once the account is established in the system, customers will be able to scan all of their checks anytime by accessing the Blue Bank service through the Internet, logging in, and scanning the checks. The service should be as easy as sending an attachment in an email. Of course, this new application has to be very reliable, secure, and easy to use. It must be integrated into the current Blue Bank Web site, and the Web site must also provide the ability for customers to purchase the special scanner. Blue Bank will set up the scanner-purchasing ability with several appropriate hardware vendors and sell the devices at its physical banks as well. Blue Bank is not sure yet what to charge for the scanners or service. The Web site will also provide online technical support and instructions showing customers how to set up and use the new scanner and service. Support will be provided 24/7 via the Web site and telephone.Tasks Prepare a project charter for the Remote Deposit Capture Project. Assume the project will take 6 months to complete and cost about $500,000. Use the project charter template and examples of project charters in Chapters 3 and 4 as guidelines. Assume that the project sponsor will be the new VP of IT, Harold Johnson, you will be the project manager, and you will have people from marketing and IT supporting the project on a part-time basis. The VP of Marketing, Tricia Young, is also a key stakeholder in the project and head of the project steering committee formed to oversee this project. You know people will be requesting changes to the project and want to make sure you have a good integrated change control process in place. You also know you want to address change requests as quickly as possible. Review the template for a change request form provided on Blackboard and any you can find online. Write a 1- 2 page paper describing how you plan to manage changes on this project in a timely manner. Address who will be involved in making change control decisions, what paperwork/electronic systems will be used to collect and respond to changes, and other related issues.
project_charter_document.docx
change_request.xlsx
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Project Charter Document
Project Name:
Department:
Focus Area:
Product/Process:
Prepared By
Document Owner(s)
Project/Organization Role
Project Charter Version Control
Version
Date
Author
Change Description
[Replace this text
with the name of
the Document
Owner.]
Document created
[Replace this text
with the name of
the Change
Owner.]
[Replace this text with a list of changes for
this Owner on this Date and Version.]
• [Change 1]
• [Change 2]
• [Change n]
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20180404223211project_charter_document
Last printed on 4/5/2018 12:32:00 AM
Project Charter
TABLE OF CONTENTS
1
PROJECT CHARTER PURPOSE ………………………………………………………………………………. 3
2
PROJECT EXECUTIVE SUMMARY …………………………………………………………………………… 3
3
PROJECT OVERVIEW ……………………………………………………………………………………………… 3
4
PROJECT SCOPE……………………………………………………………………………………………………. 3
5
4.1
Goals and Objectives …………………………………………………………………………………….. 3
4.2
Departmental Statements of Work (SOW) ………………………………………………………… 4
4.3
Organizational Impacts ………………………………………………………………………………….. 4
4.4
Project Deliverables ………………………………………………………………………………………. 4
4.5
Deliverables Out of Scope ……………………………………………………………………………… 4
4.6
Project Estimated Costs & Duration…………………………………………………………………. 4
PROJECT CONDITIONS ………………………………………………………………………………………….. 5
5.1
Project Assumptions ……………………………………………………………………………………… 5
5.2
Project Issues……………………………………………………………………………………………….. 5
5.3
Project Risks ………………………………………………………………………………………………… 5
5.4
Project Constraints ………………………………………………………………………………………… 5
6
PROJECT STRUCTURE APPROACH ……………………………………………………………………….. 6
7
PROJECT TEAM ORGANIZATION PLANS ………………………………………………………………… 6
8
PROJECT REFERENCES ………………………………………………………………………………………… 6
9
APPROVALS …………………………………………………………………………………………………………… 6
10 APPENDICES ………………………………………………………………………………………………………….. 8
10.1
Document Guidelines …………………………………………………………………………………….. 8
10.2
Project Charter Document Sections Omitted …………………………………………………….. 8
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Project Charter
1
PROJECT CHARTER PURPOSE
[Replace the following text with your own statement of the Project Charter Purpose,
or use the provided sample text.]
The project charter defines the scope, objectives, and overall approach for the work to be
completed. It is a critical element for initiating, planning, executing, controlling, and
assessing the project. It should be the single point of reference on the project for project
goals and objectives, scope, organization, estimates, work plan, and budget. In addition, it
serves as a contract between the Project Team and the Project Sponsors, stating what will
be delivered according to the budget, time constraints, risks, resources, and standards
agreed upon for the project.
2
PROJECT EXECUTIVE SUMMARY
[Replace this text with a high-level view of:
3
•
project goals
•
objectives
•
scope
•
assumptions
•
risks
•
costs
•
timeline
•
approach
•
organization]
PROJECT OVERVIEW
[Replace this text with the rationale and business justification for undertaking this project.]
4
PROJECT SCOPE
4.1
Goals and Objectives
Goals
Objectives
[Replace this text with
Project Goals. For
example: The project will
provide an improved
system for managing
product returns.]
[Replace this text with Objectives for each Goal. For
example:
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1. Develop a system by June that tracks an end-to-end
process for 100% of product returns.
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Project Charter
2. Integrate new system with Sales in order to improve
customer satisfaction 40% by year end.]
4.2
Departmental Statements of Work (SOW)
Departmental SOW
4.3
Owner/Prime
Organizational Impacts
Impact to and Participation of
Organization
Organization
4.4
4.5
Due Date/Sequence
Project Deliverables
Milestone
Deliverable
1. [Milestone Description]
•
•
•
[Deliverable 1—description]
[Deliverable 2—description]
[Deliverable n—description]
2. [Milestone Description]
•
•
•
[Deliverable 1—description]
[Deliverable 2—description]
[Deliverable n—description]
3.
•
Deliverables Out of Scope
[Replace this text with a description of key logical areas not considered part of the
boundaries of this project. Examples of these Out-of-Scope Deliverables may include data,
processes, applications, or business management.]
4.6
Project Estimated Costs & Duration
Project
Milestone
Date
Estimate
Deliverable(s) Included
Confidence Level
[Milestone 1]
[mm/dd/yy]
[Deliverable 1]
[High/Medium/Low]
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[Deliverable 2]
[Milestone 2]
[mm/dd/yy]
[Deliverable 1]
[Deliverable 2]
5
PROJECT CONDITIONS
5.1
Project Assumptions
5.2
•
[Assumption 1]
•
[Assumption 2]
•
[Assumption 3]
[High/Medium/Low]
Project Issues
Priority Criteria
1 − High-priority/critical-path issue; requires immediate follow-up and resolution.
2 − Medium-priority issue; requires follow-up before completion of next project milestone.
3 − Low-priority issue; to be resolved prior to project completion.
4 − Closed issue.
5.3
5.4
#
Date
1
2
Priority
Owner
Description
Status & Resolution
[mm/dd/yy]
[Issue 1
description]
[Replace this text with
Status and Proposed or
Actual Resolution.]
[mm/dd/yy]
[Issue 2
description]
[Replace this text with
Status and Proposed or
Actual Resolution.]
Project Risks
#
Risk Area
Likelihood
Risk Owner
Project Impact-Mitigation Plan
1
[Project
Risk]
[High/Medium
/Low]
[Replace this text with a description
of the Mitigation Plan.]
2
[Project
Risk]
[High/Medium
/Low]
[Replace this text with a description
of the Mitigation Plan.]
Project Constraints
•
[Replace this text with a description of a Constraint.]
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6
•
[Constraint 2]
•
[Constraint 3]
Project Structure Approach
[Replace this text with a description of how the project will be structured and what
approach will be used to manage the project.
•
•
7
8
What are the dependencies of the project?
How will you Plan and Manage the project?]
Project Team Organization Plans
Project Team Role
Project Team Member(s)
Responsibilities
[Role Title]
[Name(s)]
[Replace this text with a
description of the Role
Responsibilities.]
PROJECT REFERENCES
Milestone
[Name of
Document/Reference]
9
Deliverable
[Description with available hyperlinks]
APPROVALS
Prepared by
__________________________________
Project Manager
Approved by
__________________________________
Project Sponsor
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Project Charter
__________________________________
Executive Sponsor
__________________________________
Client Sponsor
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Project Charter
10
APPENDICES
10.1 Document Guidelines
10.2 Project Charter Document Sections Omitted
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Scope Change Request
Date Submitted:
Department:
Focus Area:
Product or Process:
Investigator:
Project or Organization Role:
Scope definition and impact on other projects and programs
Business and system drivers
Business and system impact
Scope change benefit
Implication of not making change
Scope change cost estimate
Related documentation
Scope change approved for investigation?
Assigned Investigator:
Approved by:
Title:
Date Approved:
Comments
Yes
Request
mpact on other projects and programs
Yes
No
Scope Change Impact Assessment
Investigator:
Date Submitted:
Impact on other projects and programs
Issues
Risks
Skill required
Scope change cost estimate
Schedule impact
Impact on systems
Related documentation
Impacted documentation
Business case
Schedule
Design
Requirements
Cost/Budget Plan
Code
Specifications
Resource Plan
Test Cases
Recommendations
Change Control Board Decision
Assigned Investigator:
Approved by:
Title:
Date Approved:
Comments
Approved
Deferred
Rejected
Cost Assessment
Department:
Focus Area:
Product or Process:
Document Owner:
Project or Organization Role:
ID
Task
Subtotal
Comments:
Labor
Cost per
Hour
Labor
Hours
0
Total
Material Travel
Other
Labor
Total Cost
Cost
Cost
Cost
Cost
$0
$0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
$0
$0
$0
$0
$0
Contingency Reserve
$0
Total
…
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