Solved by verified expert:please look at the attachment and solve number 4- A,B and the work should be related to the book and the question has to be related also to the project attached as well as the book name and the question to be completed
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Physical
Evidence
Website
Social media
Print
Customer
Action
Learn about
service
Registration
Confirmation
Fill out
online form
Price
Estimate
Get Quote
Send online or
via hard drive
in mail
Payment
Send online or
via hard drive
Email
Notificatoin
Send Data to
be processed
Receive
confirmation
Line of Interaction
Front of
Stage
Interactions
App, social
media, print
Customer Receives
specific and custom
information
Selection of
payment
terms
Send data to be
processed along
with requirements
for processing via
online methods or
hard drive in mail
Selec
de
me
Line of Visibility
Back of Stage
Interactions
Link social
media to each
other, update,
app and
networking
Complex
algorithms
determine
cost of
processing
Factor in current demand,
size of files, complexity in
completion, and when
finished results are needed
Flexible
payment
terms
Safe, secure
transaction
methods
Prepare download l
hard drive to be ma
Break up data set
into small chunks
and distribute to
users to
“crowdsource” the
power needed
Line of Internal Interactional
Support
Process
–
Nick
Create a proper
marketing
scheme
Create Automated
Software to factor in
complex details and
generate an
accurate estimate
Partner with or get
registered by a
trusted group to
handle transactions
g
Complex coding
will be the
backbone that
makes the
breaking down
and recompiling
of data possible
Su
So
En
Supply/Demand Script
Customer 1 (holding papers) – Wow! This is a lot of files to process! It would take me
months to get it all done but I need it much sooner! I could take it somewhere for help,
but that would be really expensive, and I have to trust them with a lot of sensitive data…
All41 rep – Hi there! We at All41 have an alternative! We can do it faster, cheaper, and
safer than those giant conglomerates!
Customer 1 – That’s great! But how?
All41 rep – Let me show you! While the big guys have giant teams of people and
computers to help, they charge a lot for that power and sometimes its hard to get
personalized service, but at All41 we’ve taken a “shared service economy” approach
and use peoples computers from all over the world to make big jobs smaller!
Customer 1 – But I’m still confused…
All41 rep – Well to handle jobs like these, we can either use big and powerful machines
which are expensive, OR, we can use a lot of smaller ones!
All41 rep – (takes 1 paper) – (rips it up into a bunch of pieces)
All 41 rep – I’ll need some volunteers! Please write your name on these!
All41 rep – (hands 1 to 4 pieces of paper to each person)
– (people write on papers and hand them back)
All41 rep – (grabs papers) see how fast that was? If either of us had to write a bunch of
names ourselves it would be a lot slower
Customer 1 – and tiring!
All41 rep – that’s basically how we do business! The best part is, anyone with a decent
computer and a high speed internet connection – whether or not they purchase our help
with jobs, can earn money with us for doing nothing!
Volunteer 1 – Nothing? But how?
All41 rep – well, simply download our app on your computer or computers, sign up, and
turn on the app when not using your computer! The more computers you use and the
faster they are the more potential you will all have to earn!
–
Nick
Lyft
Provider
Demand
-Payment/Opportunities to earn
-Be able to use existing car
-flexible hours/ able to work when able to
-Safety
-Incentives
-Ability to rent car from Lyft
Supply
-Take a percentage of payment and guarantees
rates
-Simple examination process
-Ability to turn App on and off whenever and
set “last ride”
-GPS tracking
-“hotspots” and Driver Bonuses
Consumer
Demand
-Safety
-Transportation
-Comfort
-Timely
-Convenient
-Good Prices
Supply
-Background Checks, GPS Tracking, Great
Customer Service/Response Time
-Linked with GPS for shortest route
-Minimum vehicle requirements
-Estimated times
-Live maps
-Estimates, and Regular cheap rates/promotions
Taxi Service
Provider
Demand
-Payment
-Use any car
-Safety
Supply
–
-Flexible hours
–
Company takes a high percentage cut
Company forces specific cars
Piece of plexiglass between driver and
passenger
Drivers on schedules/shifts
Consumer
Demand
-Safety
-Transportation
-Comfort
-Timely
-Convenient
-Good Prices
–
Tiffany
Supply
-Not safe, no ratings, no way to get info before
entering car
-Drivers sometimes takes longer routes
-old cars, not comfortable, no standards
-No estimates, no guarantees
-Have to call or hail, very long wait
-Expensive
Consumer / Customer
•
•
•
•
•
•
Safer
o Application can be re downloaded in other devices.
o Norton Anti-Virus approved for safety concerns.
Why choose us?
o Trying to help anyone make extra money using our application.
o Calculating any data or statistics needed by our consumers
Sharing profit – everyone that works with us will get a profit or certain percentage depending on how
fast ones’ internet and computer is.
o Anyone that has a computer can make money off the app by leaving your computer on when it
is not being used.
How to cash it out?
o By requesting your earned points, turning them into money and send it to ones’ Bank Account.
o The more hours you keep it working more money you collect.
Advertising
o Social Medias – FB, IG, YouTube, Twitter, LinkedIn, ETC.
o Friends and Family
o Local businesses
o Personal visits to big companies to present our new service.
o Brochure of company
▪ Including all information regarding who, what, where, when, why.
▪ Contact information
o Website
▪ Similar to brochure with video demonstrations
▪ Link to Application
▪ Personal Experiences from customers already engaged.
▪ Link for registration
Contact information / Customer service
o Customer support / Complaints
▪ Email
▪ Chat
▪ Telephone
▪ Mail
Supplier / Company / App
• Competing market prices.
o Lower prices than amazon, google, apple, etc. at the maximum rate of 50%.
o Any company can reach us anywhere and anytime.
• Work with Charities – files given and our company can evaluate statistical problems within the
charity for free even though the person working, will be compensated.
o Working with charities can help us with the company taxes.
• Safer
o If a natural disaster happened it’s not only located in one specific location, it is in various
locations.
▪ Laptops & computer
▪ Around the world – can be found anywhere.
• Faster
o We have an extensive large various amount of server capacity.
o Shorter time than other big companies, problems will be fixed at half the speed rate.
o The more the users, the faster the process will be done to calculate data/statistics that are
needed for the consumer/costumer.
o Faster organization of data.
–
Roman
. Good rating
. Good service
.speed “on schedule, no delay”
.Competitively priced
Create a circle of trust
Respect privacy
Reliability orientation
Relationships orientation
Customized solutions orientation
–
Mshari
…
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